Information we collect

• Account details: the username and email you provide when registering.
• Order and delivery details: recipient name, phone number, address and order contents, used for fulfilment and after-sales.
• Payment details: handled by third-party payment providers; we receive the payment result and do not store complete card numbers.
• Usage data: browsing and search activity, device and browser information, used for troubleshooting and improving how products are presented.

How we use it

We use this information to process orders, arrange delivery, provide customer service and after-sales support, prevent fraud and improve the site. We do not use it for unrelated purposes without your consent.

Sharing

We share only what fulfilment requires: delivery details with logistics providers and transaction data with payment providers. We do not sell your personal information to third parties except where required by law.

Cookies

We use cookies to keep you signed in, remember your cart and your language and currency preference, and to measure site usage. You can manage or clear cookies in your browser, but disabling them may break features such as the shopping cart.

Retention and security

Order-related information is retained for as long as business and legal requirements demand. We apply transport encryption and access controls to protect data. Please note that no internet transmission can be guaranteed to be completely secure.

Your rights

You can review and correct your account and delivery details, or ask us to delete your account. Records required for completed transactions may need to be retained to meet legal obligations. To exercise these rights, contact us through the customer service entry.

Updates

This policy may be updated; the version on this page applies.